[Resolved] Oyo Rooms — cash fraud

 
1 Review
India
 guestuse on Jan 23, 2020
Never told to cancel before booking my new property but you did it right now.
So you must answer for this i wasted my time and money for reaching this property.

U were told me to stay with call for more than half an hour after finishing u guys simply saying i will refund we are like made or what.

I post this entire audio to all site and file a complaint against oyo.

I file this in high court with out fail.

Never think i will not do... Tomrw may be in media level i call and share this entire conversation in front of media i submit. I will clash you share rate with out fail.

For everything oyo customer guys saying sorry for that sorry for that who il pay for my fuel and my time while in call.. This is how u guys cheating people and collecting extra amt.

Will shortly il come to end this.

cash fraud
Complaint marked as Resolved Feb 24, 2020

Complaint Status


[Jan 24, 2020] OYO Rooms customer support has been notified about the posted complaint.
Verified Support
OYO Rooms Customer Care's response, Jan 24, 2020
Hi, we are sorry for the trouble caused. Please be assured that the raised concern will be resolved at the earliest. ~Aish
Verified Support
OYO Rooms Customer Care's response, Jan 24, 2020
Our concerned team has contacted you over mail regarding your concern. We apologize for the inconvenience and assure a hassle-free stay in the future. Feel free to get back in case of any other concerns. ~Aish
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    Customer satisfaction rating
    83%
    Complaints
    3710
    Pending
    193
    Resolved
    3011
    phone
    +91 93 1393 1393
    location
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    Oyo Rooms - cash fraud