[Resolved]  Oyo Rooms — charged even though I never booked

Address:560078

Hi i am sudarshan from bangalore with visa card no ending with 3014, i have been debited 4069 on the 29 th of june and i never booked for a stay in delhi, my no is [protected] please credit the same to my account. I had posted my complaint last week as we’ll and got no response what so ever from oyo, its extreamly difficult to co ordinate as u have no office base as we’ll in bangalore, please get back to me, thanks
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Sep 20, 2018
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2018
OYO Rooms Customer Care's response
Hi Sudarshan,

Regrets for the inconvenience caused, it should not have happened to you. Kindly send us your Booking ID along with your registered number, we will prioritize this issue and will get this checked.

Regards,
Team OYO.
Complaint comments 

Comments

Why All Hotel in patna stop local id couple. This is very worst thinking of hotel. No one book hotel in patna. I request start local id couple booking in all hotel
OYO Rooms Customer Care's response, Sep 19, 2018
Verified Support
Dear Guest,
We deeply regret the trouble caused. Please share your contact number with us and we'll assist you with the booking.

Regards,
Team OYO

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