[Resolved]  Oyo Rooms — check in denied causing harassment

I booked and paid room in bathinda, the details are as follows.
Hotel tie up was over, kindly initiate refund.

'Dear Rubal Garg, we look forward to host you for confirmed Booking GAZY0957at OYO 19538 Hotel Garga Residency. Awaiting you is a 100% OYO Experience - from booking to check-out
Check-in: 13th Jun, 12 pm onwards
Check-out: 14th Jun till 11 am
No. of rooms: 1 Classic (2X) Room
Number of guests: 2 Adults
Hotel name: Hotel Garga Residency
Address: shakti complex, Mall Road, opposite AC market, Bathinda
Breakfast is not included.
Map link: http://bit.ly/2D6jobk
Hotel reception: [protected]
*T&C- Every guest must carry an original govt. issued address ID proof(PAN Cards not valid).Please don't carry outside food.
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Aug 21, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2019
OYO Rooms Customer Care's response
Dear Guest,

We are tremendously sorry for your dismaying experience. Thank you for sharing your booking ID. Our concerned team will connect with you shortly.

Regards,
Team OYO
Verified Support
Jul 18, 2019
OYO Rooms Customer Care's response
As checked our team have connected with you in regards to your concern and provided you needful resolution. Let us know for any other assistance. ~Dk
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