[Resolved] Oyo Rooms — complaint regarding hotel manager

amitmavi01

from New Delhi, Delhi

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201310

Dear Sir/Madam,

I have stayed in OYO 18573 Smg George on 03/06/ 2019.
Water was not available all day in the hotel, also the AC was not properly working.
I rated the hotel accordingly, the manager of the hotel called me to ask that why i rated the hotel so low, and then he threatened me to not book is hotel again.

My booking ID was ISUV0936

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Jul 14, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jun 12, 2019

OYO Rooms Customer Care's response Hello Guest,

We never want any dissatisfactory experience for any of our guest.and arel getting this checked for you.

Regards,
Team OYO.

Verified Support

Jun 12, 2019

OYO Rooms Customer Care's response We really apologize for the trouble caused to you.Also, we have sent you an email hope you'll acknowledge the same. Let us know if you need any further assistance.

Regards
Team OYO