[Resolved] Oyo Rooms — confirming about the product and not delivering it.

Siddysethi

Address:

Chandigarh, Chandigarh, Chandigarh, 160047

So recently i booked a room through oyo in chandigarh. The company confirmed me the room. I had booked the room for my boss who was travelling from jammu. On arrival the checkin was denied because of no rooms available. I was fired because of this as my boss got angry as he was travelling from far away and thought that i had confirmed the room. This is a complete mess and i suffered a lot of mental stress because of this. A message should have been conveyed beforehand so that an alternative can be found.

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Feb 9, 2020

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jan 07, 2020

OYO Rooms Customer Care's response Hi, we are extremely sorry for the inconvenience caused. The concerned team has been informed about the issue. We will get this resolved at the earliest.
Regards,
Team Oyo.

Verified Support

Jan 07, 2020

OYO Rooms Customer Care's response Hi Guest,

We apologize for the aggravation. Our team has diligently addressed your concern and shared an email around your resolution on your registered email address. Kindly go through it and let us know for further assistance.

Regards,
Team OYO