Oyo Rooms — dedication of oyo rupee

sohailsaif

from Haldia, West Bengal

Address:

Murshidabad, West Bengal, 742133

I have received 700 oyo rupee on 5th august, but on 13august it was deducted without any reason. I have contacted oyo support on 18th august, i have received an call from them 21st august and asked my about the issue, i told them and they sent an email mentioning that they are investigating the matter. Again i have received call from oyo on 26th august from samrat and again asked my issue, i told him again and he assured me through email that oyo rupee will be refunded to my account within 48 hours, but its 5th september no refund received as well as they stopped replying my emails. So i can conclude that oyo is fraud!! Everyone beware of that.

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OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2019

OYO Rooms Customer Care's response Dear Guest,

We regret the inconvenience caused. Please share your contact details so that we'll be able to assist you in this regard.

Regards,
Team OYO

Sep 06, 2019

Updated by sohailsaif You may contact me at [protected] or [protected]@gmail.com

Verified Support

Sep 07, 2019

OYO Rooms Customer Care's response Dear Guest,

Please mark an email to [protected]@oyorooms.com along with all the details. Once we get the email, we'll get this checked and connect with you in this regard. Thanks for your understanding.

Regards,
Team OYO

Sep 07, 2019

Updated by sohailsaif I have sent a lot of emails to that email, but my issue is not resolved, check the attach screenshot, where one of your employee assured that he has initiated the refund of oyo rupee, but that refund stilk not received.

Verified Support

Sep 08, 2019

OYO Rooms Customer Care's response Hi Guest,

Thanks for sharing the details. We'll get this checked and connect with you as early as possible.

Regards,
Team ORM

Sep 14, 2019

Updated by sohailsaif Its already 6 days over, no response from your end.

Oct 23, 2019

Updated by sohailsaif Stil my issue is not resolved