[Resolved]  Oyo Rooms — degraded service, unclean bathroom, water not available while bathing

We had booked a room via oyo, for 5 days. The hotel looked grand from outside, but when we went inside the room, the bathroom was very unclean. I don't think they ever clean the bathrooms. We changed two rooms, still the condition was almost same.in one of the rooms, the pipe of basin was damaged and the sink leaked. We were given another room. The buckets and mugs were blackish as they are never cleaned. Even the floor had marks of betel nuts. Three of the days when we were about to take bath, there was no water. Even the linens provided were dirty. No room cleaning, and the dustbin kept on piling up until we left. Oyo has degraded it's quality of service to worst, that's what i would like to end up as a conclusion note.
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Sep 25, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Aug 25, 2019
OYO Rooms Customer Care's response
Hello Guest,
We never want any dissatisfactory experience for any of our guest. Kindly share the booking ID/contact number, we'll get this checked for you.

Regards,
Team OYO.
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