[Resolved] Oyo Rooms — denied check-in at skg tourist inn
Y
yugandhar bitla
from Paravur, Kerala
I had booked spot on 36493 skg tourist inn, booking no. Beyp0924, chowdapur on 13-14 aug 2019 for two people. We had an important interview to attend on 14th morning. I had paid for the room too. When we reached the hotel, the management refused to provide the room due to their strained business relations with oyo. We tried contacting them but they did not help us out. Please do the needful and reimburse our money.
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Sep 21, 2019
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2019
OYO Rooms Customer Care's response Hi Guest,
We apologize for your aggravation. We will get this checked for you and our relevant team will connect with you for your assistance. In the meantime, your patience would be highly appreciated.
Regards,
Team OYO
Verified Support
Aug 17, 2019
OYO Rooms Customer Care's response HI, Our team attended the concern diligently and the needful has been communicated. Take this inconvenience as an exception. We assure hassle-free stay in the future. Let us know if you need any further assistance. ~Sam
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