[Resolved]  Oyo Rooms — denied check-in at skg tourist inn

I had booked spot on 36493 skg tourist inn, booking no. Beyp0924, chowdapur on 13-14 aug 2019 for two people. We had an important interview to attend on 14th morning. I had paid for the room too. When we reached the hotel, the management refused to provide the room due to their strained business relations with oyo. We tried contacting them but they did not help us out. Please do the needful and reimburse our money.
Was this information helpful?
No (0)
Yes (0)
Sep 21, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2019
OYO Rooms Customer Care's response
Hi Guest,

We apologize for your aggravation. We will get this checked for you and our relevant team will connect with you for your assistance. In the meantime, your patience would be highly appreciated.

Regards,
Team OYO
Verified Support
Aug 17, 2019
OYO Rooms Customer Care's response
HI, Our team attended the concern diligently and the needful has been communicated. Take this inconvenience as an exception. We assure hassle-free stay in the future. Let us know if you need any further assistance. ~Sam

Regards
Team OYO
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6582
    Pending
    1005
    Resolved
    4541
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information