[Resolved]  Oyo Rooms — deny for check inn due to low tariff..

Address:Haridwar, Uttarakhand, 247667

The receptionist at oyo welcome inn lucknow didn't allow to check inn because of low tariff issue. When contacted with oyo they assured for a call back after 15 mins and 10 mins twice. But no response till late night. Finally need to pay extra to the same hotel.
After two days they still want to repeatedly ask my problem. No solution from oyo.
Please it's a request to abolish oyo especially for family members
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Oct 29, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Sep 17, 2019
Updated by shuvam pawar
booking id YUNI4105
Verified Support
Sep 23, 2019
OYO Rooms Customer Care's response
Hi, we apologize for the inconvenience caused. We are getting this checked. ~Joy
Verified Support
Sep 26, 2019
OYO Rooms Customer Care's response
Hi Shuvam, our team attended the concern diligently and the needful has been communicated. We again apologize for this and assure you we'll take care of your stay in the future. Let us know for any other assistance. ~Bella
Jun 28, 2022
Updated by shuvam pawar
I didnt got any solution from your end..
Stop making alse claims.
Oyo Rooms have destroyed the backbone of the hotel industry and customers reliability issues.
Jun 28, 2022
Updated by shuvam pawar
didnt got any solution from your end..
Stop making false claims.
Oyo Rooms have destroyed both the backbone of the hotel industry and customers reliability issues.
Complaint comments 

Comments

I have booked OYO room at 'Hotel De Gold', Delhi, Karol bag, on 05.09.2019 for 7th September from 6:00 am to 4:00 pm over phone [protected]. And booking was confirmed by OYO. But after reaching hotel on 07.09.19, the hotel personnel said that no room is available. This is absolutely not expected fro OYO.

Regards,
Sayani Sarkar
[protected]

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