[Resolved] Oyo Rooms — details given by the hotel were fake and the behaviour of your customer service was inappropriate.
N
nitishrai12
from Mumbai, Maharashtra
Address:
New Delhi, Delhi, 110001
When i go to hotel for check-in, manager of hotel said the AC's are not working and when i talked to your customer service representative for 5 or 6times and again and again they put my call on hold for 30minutes and disconnected the call. Is it the correct way to deal with customers.is that what services you give us. From now inwill suggest every one to not to use your app.
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Sep 11, 2019
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2019
OYO Rooms Customer Care's response Dear Guest,
We are very sorry for the distressing experience. Please share the booking details and our team will get this checked on priority.
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