[Resolved] Oyo Rooms — dirty bed sheets and his manager behaviour

Deepika Setia

from Bengaluru, Karnataka

Address:

Kodagu, Karnataka

Dear sir,
I would like to inform you that i have booked oyo 14144 hotel moriz in madikeri and i arrived on 23.06.2018.,
After coming to the room i found the bedsheet dirty there are yellow patches on the bed sheet, tap was blocked and water is coming at a very slow rate, main door was not closing properly it was stucked. When i coplaint the manager told me, this is not a five star hotel and we will see tomorrow, and he started arguing, when i told that i will complaint then he relpied in an absurd manner that no problem you complaint now. I am feeling very sad.

I would request you to kindly look into the matter and take the relevant action.

Regards
Deepika khosla

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Jul 25, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jun 24, 2018

OYO Rooms Customer Care's response Dear Guest,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Please share your booking ID and we'll look into the matter for you. Appreciate your patience and understanding in this regard.

Regards
Team OYO