[Resolved] Oyo Rooms — dirty room at 12:30 pm.. no one to help us

[Resolved] Oyo Rooms — dirty room at 12:30 pm.. no one to help us

N Namanpreet Oberoi from Nagpur, Maharashtra

Hi, i have to check in to room no. 2209 riviera foothill goa.. It was checked out at 12:15 pm by 5 boys... The room is in worst situation... So messed up... I have made a video and will be posting soon... Worst oyo service... I am standing outside the room with soo much of luggage... No one is ready to help us... Our oyo capitan said to us that he can’t do anything to help us.. It was very in appropriate on his part.., it’s about to get 1’o clock... Cleaning staff has not arrived yet.. We have called oyo service so many times for help.. But they don’t respond properly... My family with me and it’s terrible to sit outside the room on stairs Was this information helpful? No (0) Yes (0)
Feb 21, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Jan 19, 2019 OYO Rooms Customer Care's response Dear Guest, We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Please share your booking ID and we'll look into the matter for you. Appreciate your patience and understanding in this regard. Regards Team OYO
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