[Resolved]  Oyo Rooms — Even after paying online for the booking the hotel manager asked me for more money.

Address:SCCO 19 Kalgidhar Enclave, Zirakpur-Panchkula-Kalka Hwy, Baltana, Zirakpur, Punjab 140603

Even after paying online for the booking the hotel manager asked me for more money. I called oyo customer service for which they said they will compensate and they paid from their behalf to the manager and the oyo assistant said that they will give you check in now, NO extra amount is to be paid. But still the manager kept asking me for more money. I paid 870 while booking online, oyo paid the hotel 770rs extra for the compensation when they said that its "Low Rent". Even after that the manager was demanding 770rs more from me and denied checked in. Overall Oyo gave me no refund as well the hotel also gave me no refund. The hotel manager stole from me as well as oyo. This is the hotel detail. Capital O 26689 Grand Vista SCCO 19 Kalgidhar Enclave, Zirakpur-Panchkula-Kalka Hwy, Baltana, Zirakpur, Punjab 140603. I want to take an immediate action against the hotel as well OYO for the inconvience caused by them. This event took place on 24/04/2022.
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May 28, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Apr 26, 2022
OYO Rooms Customer Care's response
Hi, we are dejected to learn about your disheartening experience with us. We always strive to extend beautiful stays and services to our guests and we certainly believed to extend the same to you. We request you to please share your booking ID to help us in assisting you asap. ~team OYO
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