[Resolved]  Oyo Rooms — extra charged by hotel / oyo 15384

Address:Aligarh, Uttar Pradesh

Mobile no [protected]

Bokking id
Htlf7qelrk - 17th jan to 18th jan paid rs 1231 to oyo but hotel oyo 15384 new anand palace aligarh says they will provide tax invoice of rs 961.

Ovjpo946- 18th jan to 19th jan paid rs 1201 but oyo 15384 says they will provide tax invoice of rs 961.

Chwg8139 - 19thjan to 20th jan paid rs 1171 but oyo 15384 says they will provide tax invoice of rs 950.

Gpqv7541 - 20th jan to 21st jan paid rs 1171 but oyo 15384 says they will provide tax invoice of rs 950.

Wgop6781- 21st jan to 25th jan paid rs 4407 but oyo 15384 says they will provide tax invoice of rs 3800.
Hence, i paid total rs[protected]+1201+1171+1171+4407=9181)

To get tax invoice with gst i had paid extra amount of rs 2846/- to the hotel oyo 15384 and then they provided the tax invoice of rs 9600 + gst @12% of rs 1152 totalling rs 10752/- for 8 days. (Rs 1200 + gst @12% per day)

I paid rs = rs 12027 (Rs 9181+rs 2846) and got the bill of rs 10752/-

I had been cheated for rs 1275/[protected].

Kindly refund rs 1275/- and oblige.

Manish chaturvedi
Mob no [protected]
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Mar 6, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jan 27, 2019
OYO Rooms Customer Care's response
We're extremely apologetic to know about your experience. This isn't the experience we want for our guests. We'll look into this ASAP for you.

Regards,
Team OYO.
Verified Support
Jan 30, 2019
OYO Rooms Customer Care's response
We contacted you regarding this shared the needful details with you. We will ensure a hassle-free stay for you in the future. Let us know for any other assistance.

Regards
Team OYO
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