[Resolved]  Oyo Rooms — fake promises and not helping when facing issue and not refunding

Oyo executives promised me for the refund of 1747 and it's been 4 days as of now but still now i didn't get any refund. I have done a extra payment but they are making me fool and not even responding me. They are telling we will arrange a call back but no one is calling me from oyo. Really irritated and i want a immediate response from oyo and i want oyo to refund my money immediately.

For reference,
Bikram singh and sajjan singh both are guest experience manager at oyo they committed me.

I have also attached the screenshot of the email.

I need my money back immediately.
+2 photos
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May 30, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Apr 29, 2019
OYO Rooms Customer Care's response
We're working on the concern raised. Please allow us some time and we will update you on this at the earliest.
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