[Resolved]  Oyo Rooms — false promise of refund

Address:222 Varun Apts sector 62 Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

Thanks! Your package is now confirmed for your travel to Ladakh.

Order id: b0e544c4-ae57-42b6-8c6e-baff42f2e630
Package start date:[protected]

when asked for refund did not refund although the sales person Tikmu devi had promised that in case I cancel they will refund.

I have sent multiple mails to them but they refused to entertain and neither they are refunding my money
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Aug 1, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jun 30, 2019
OYO Rooms Customer Care's response
We are extremely sorry for the dismaying experience. Kindly give us some time to get it checked.

Regards
Team OYO
Verified Support
Jun 30, 2019
OYO Rooms Customer Care's response
Hi, we request you to kindly share the package Id so that we could get it checked. ~Dk
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