[Resolved] Oyo Rooms — for refund.. worst experience as usual with oyo

VARUNJARIAL

Address:	Ghaziabad, Uttar Pradesh, 201009
Website:	www.oyorooms.com

Hi,
I attached all pics and delta like i staying @ dharamshala tied up by oyo.
Your oyo manager no. Is not working.
No help from him.

I marked my issues during stay and now has been closed without knowing me.

I attached all screen shots and pics of dharamashala.

Dirty bedding, worst condition.
Dirty room.
Unhygienic.
Ac water bucket is in room.
No wifi.
No tv working due to siti cable.
Brekfast received @ 08:00am pav bhaji in a tiffin service. I have to eat food as per my time only because i paid.

*worst experience with oyo.

I want to get my refund.

I will be happy of not using oyo in future due to way they fool their customers with tieing up properties like dharamshala.

Varun

+8 photos

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Apr 18, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2018

OYO Rooms Customer Care's response Dear Guest,

We're extremely apologetic about the hassle caused to you. This is never an experience we want for our guests.
Request you to share your booking id with us. We'll get this checked for you on priority.

Regards
Team OYO

Mar 17, 2018

Updated by VARUNJARIAL Booking (LEXC2184)

Verified Support

Mar 18, 2018

OYO Rooms Customer Care's response Thanks for sharing the booking ID with us, Varun. We're getting this checked for you on priority and will connect with you accordingly.

Regards
Team OYO

Verified Support

Mar 18, 2018

OYO Rooms Customer Care's response Varun,

Our team connected with you and assisted you accordingly. We again apologize for the trouble caused and will ensure that you have a pleasant stay in your future bookings with us.

Regards
Team OYO