[Resolved]  Oyo Rooms — fraud oyo

Address:

Kolkata, West Bengal

Hello,
My register mobile number: [protected]
Booking id: tflc2879
I booked "spot on 41868 rumani2" on 10/07/2019 and the booking date was 05/10/2019 to 08/10/2019 and got confirmation on the same date and i made the payment rs - 2044. However, when i called the hotel on 02/10/2019 they told me that they can't accommodate me because they have broken their terms with oyo. My vacation will start from the next day (04/10/19) and the experience i am having is horrible. If things are not getting shorted out within 24 hours, i will go to the consumer forum to fight this. Enough is enough.
I have attached all the details in this mail.

P. S - oyo did book another hotel for me (As a sifting), but the hotel is quite expensive and oyo customer support (Ritesh kumar - ritesh_9996_fus) and (Satyapal singh, satyapal_ 453297_ tm) told me that the extra amount will be an adjust from oyo and will be complimentary stay. But now i have not to get an updated invoice for the complimentary stay form oyo. Though they are saying that they will pay the charges the hotel is saying i have to pay the fullest amount.
Please resolve my issues or contact me on +91 [protected].
My consumer forum complaint number id is: 1642981