[Resolved]  Oyo Rooms — fraudulent updation of room

Address:	Gurgaon, Haryana
Website:	www.oyorooms.com

I had booked oyo 13323 at mussoorie for my two day stay there which was automatically updated to oyo 14467 by the oyo team. I received a text message from them regarding the same at 11:24 am i. E. 36 minutes prior to my check-in time. Even the contact number of the oyo captain was not provided anywhere. We had to waste almost 2.5 hrs to reach the new place. On reaching there, we were welcomed by unhygienic and uncleaned rooms which were dirty to the utmost extent. Even the room heaters and mini fridges which were promised to us weren't provided to us. No buckets or mugs were available in the bathrooms. It was a terrible experience staying at oyo.