[Resolved]  Oyo Rooms — given a booking of a room which is not at all in existence and not giving back the payment

Address:V. H. B. Colony, Gorakshan Road, Akola, Maharashtra, 444004

I booked 2 rooms on oyo room from 30th april at nagpur however when i reach at the location, i found that hotel (Apartment) was not at all in existence.
Now when i have called oyo rooms they have not addressed my issue and not refunded me money for 2 months and after that also they have given only 20% amount back to me.
This company is a big cheat.

Kindly take an action.
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Aug 17, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2019
OYO Rooms Customer Care's response
Dear Guest,

We are very sorry for the distressing experience. Please share the booking details and our team will get this checked on priority.

Regards,
Team OYO
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