[Resolved]  Oyo Rooms — harresed by oyo rooms

Address:539,1st floor, Teacher's colony, 1st main road, Koramangala 1st block, Bangalore, Karnataka, 560034

I was travelling alone, I had booking in oyo on 7th June at siliguri, I got booking confirmation by mail and call .after reaching there hotel manager denied to provide room. I called costomer support of oyo.they put my call 50 min hold and finally denied to another room to me .it was heavily rain over there, i was ao cried over phone and request them to provide me a stay but they didn't, I was standing on the bus stand and people are started to miss behaving with me. I was so unwell and trying to search another stay for me but is was not possible for me.finally I find a small unknow hotel to stay.it was too late night. Anything could be happened with me that night because of oyo poor service.sometime rape is happening because of this situation. Please take some action against this issue so that next time no body can face this problem. Oyo could have arrange any hotel for. But they didn't do anything because they didn't care about our life and honour. I tweeted to all ministry and all media. No body replying me.yesterday oyo customer service offering me 1000 rupees composation. Is my life value 1000 rupees. I want to file a case against oyo room .
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Jul 15, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jun 14, 2019
OYO Rooms Customer Care's response
Hi Guest,

We apologize for the upsetting experience. Kindly, help us with the booking ID/contact details so that we can assist you in a better way.

Regards
Team OYO
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