[Resolved] Oyo Rooms — hotel booking-cancellation

M Anjan Kumar

from Bengaluru, Karnataka

Address:	560096
Website:	www.oyorooms.com

I had booked a Hotel Room today at 11:00 AM on today's date by mistake.

I called the customer care to cancel the booking immediately as I couldn't do it from my end as I had given my friend's number under whose name the booking was done.

Customer care representative was not helpful and said I would be getting another call within the next few minutes which never happened.

Booking ID:LNAR6208

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Aug 12, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2018

OYO Rooms Customer Care's response Dear Guest

We're sorry to hear about your experience. We're getting this validated and will reach out to you shortly.

Team OYO

Verified Support

Jul 12, 2018

OYO Rooms Customer Care's response Dear Guest,

We tried contacting you multiple times regarding the issues highlighted but our attempts were unsuccessful. We've sent an email to the registered email ID with the details. Kindly check the same. Do let us know for any other assistance.

Regards
Team OYO