[Resolved]  Oyo Rooms — Hotel Booking Denied after full payment

I have booked a hotel at New Delhi on 16th July for 1 night by advance payment vide booking ID - PBBE0675. But the hotel denied to accept the booking and did not give any room. I informed the Oyo Customer Care straight way. They told me that refund is initiated and it will be credited within 24hrs. Now they have sent a mail denying the refund.
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Sep 11, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Aug 05, 2022
OYO Rooms Customer Care's response
Hi, thank you for bringing this to our attention. We understand that nothing that we say can make up for this unpleasant experience. We have your details with us, we will quickly get this checked and arrange a call from our team. ~Team Oyo
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