OYO Rooms — hotel is not with oyo relationship. I feel cheated!

 
2 Reviews
India
 Kaushik2010 on May 20, 2019
Booking id:hgzf9476. I talked to the property manager, they are saying no more relationship with oyo!! Now where shall i go? I am in deep problem! Can someone help me?? I paid in full. I have 2 small kids, where shall i stay now? How come oyo can do this to me? Whom to trust then? Booking date 26-29th may. Oyo did not even bother to let me know all these?! Are they trying to cheat travellers?!

Complaint Status


[May 20, 2019] OYO Rooms customer support has been notified about the posted complaint.
Updated by Kaushik2010, May 20, 2019
I called oyo several times no satisfactory reply from them!!
Verified Support
OYO Rooms Customer Care's response, May 20, 2019
Dear Guest,

We are tremendously sorry for your dismaying experience. Thank you for sharing your booking ID. Our concerned team will connect with you shortly.

Regards,
Team OYO
Verified Support
OYO Rooms Customer Care's response, May 21, 2019
Our team got in touch with you regarding this and shared the details. We again apologise for the trouble and assure you we'll take care of your future stays. Let us know for any other assistance. ~sj
Verified Support
OYO Rooms Customer Care's response, May 22, 2019
Dear Guest,

Thank you for sharing details. We are working on it and our team will get back to you at the earliest.

Regards
Team OYO
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Hello my name is anithan Niroshan i have trip to Goa when i reached hotel there r inform me that room has been cancelled my booking id FBUI2156 and there give me case no 15549513 please check and refund my money as soon

Regard
ANITHAN NIROSHAN
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    OYO Rooms - hotel is not with oyo relationship. I feel cheated!