Oyo Rooms — hotel not given check in

I was booking on 11-6-19 in hotel oyo 33378, Krishish kunj naer santakruz east mumbai.
my booking was confirm on application and with oyo confirmation call, but at the hotel not providing me check in.
he says : because oyo booking is given too low rate on booking .so we don't want to give you room
then i was normal check in there with 2500 rent.