[Resolved] Oyo Rooms — hotel owner denied check in

[Resolved] Oyo Rooms — hotel owner denied check in

G gagandeepk from Delhi, Delhi

I have booked oyo room in gangtok but hotel owner denied check-in. For the compensation, oyo promised to give 25% of the payment amount to the customer post check-out.. its been 8 days and oyo team is not reverting to my emails. Oyo is now ignoring all my emails. The contact person name was Deepak from oyo.. he told me post checkout, withing 48-72 hours they will send me an email which will contain bank details. Till now no revert from there side. Contact no-[protected], [protected] Name- Arun Sharma Was this information helpful? No (0) Yes (0)
Jul 4, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support May 27, 2019 OYO Rooms Customer Care's response Thank you for sharing your valuable feedback. OYO Hotels & Homes aims to provide the best hotel booking experience to all its users. Kindly let us know your booking details to help us serve you better.~SJ May 27, 2019 Updated by gagandeepk Booking BERH7692 is the reference number Verified Support Jun 03, 2019 OYO Rooms Customer Care's response We are getting this checked. Jun 03, 2019 Updated by gagandeepk How many more days will your escalation team will take to get it checked?
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