[Resolved]  Oyo Rooms — hotel refusing to give a room that has been paid for

I had booked a room for 2 at Hotel Taj Palace, Mangalore (OYO 16667) for the 12th-13th June. The amount had been paid. However, when we arrived at the hotel, we are told that the hotel has been closed for some work and we have been denied our stay. I was travelling with a patient and we had no room to stay. This has been a horrible experience with OYO !!
Luckily, I managed to book a nearby hotel to stay for the night.

I want a refund of my money right away without any delay.
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Jul 7, 2019
Complaint marked as Resolved 
After a series of phone calls with customer support. The issue has been resolved.
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jun 16, 2019
OYO Rooms Customer Care's response
We sincerely apologize for the inconvenience caused to you. Kindly share the requisite booking details with us.

Regards,
Team OYO
Jun 26, 2019
Updated by Nial123
The Booking ID is BMSH6937 at OYO16667 Taj Palace Mangalore
Check-in:12th June and Check-out:13th June
Number of guests:2.

It has already been over 2 weeks now and I havent received any refund..
Kindly NOTE: I do NOT want the refund as OYO cash.

Thanks.
Jun 29, 2019
Updated by Nial123
I am still awaiting a reply to this thread !!
Jul 06, 2019
Updated by Nial123
My refund has been credited . thanks
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