[Resolved]  Oyo Rooms — hotelier was rude and abusive

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.oyorooms.com

Booking (Mtah1465) already escalated.
I visited the property at around 8:00 pm and at reception as soon as i made the payment, the hotelier was sitting with his friends and made some rude/abusive comments. I didn't liked the behavior and raised my concerns regarding the same by calling oyo customer care at same time and told them that i haven't stayed in the room and ask them to cancel the booking.
Executive did the same (Cancelled the booking and made new booking for next week). I left the property immediately after this incident.
After 2 days when i contacted oyo then they said they will not return the money.

Firstly i received such pathetic service from oyo hotelier and then i lost my booking amount also.
It loss of custom from both sides.
Oyo didn't took any action in this case and sent an apology mail to me.

This is disgusting. I want action against hotelier and want my money refund.