[Resolved]  Oyo Rooms — huge tariff paid-poor services received

Address:

Ahmedabad, Gujarat

Dear Sir

I am Tarun Kumar Shah, resident of Delhi, and I booked OYO Rooms, for my stay in Ahmedabad from 10 Feb, 2018 to 12th Feb, 2018.My booking Id is FPXY4301.
I paid, Rs 5100 per night, to stay here and you people gave me a Dharamshala room to live in, bloody shame on you people and your fraud organisation.If I would have paid the same amount to some other hotel, would have got a 4 star hotel room with premium quality services.To prove that after paying such a huge amount for per day I got low quality breakfast, poor condition of toilets, and a dirty room in a Dharamshala, I am attaching the pictures in this mail.
You should be ashamed for deceiving the customer, but better you know that I am not going to just say, I will prove it through my actions, if within 2 days I don't get full refund of my amount, I will post all these pictures with my compliant on all social platforms, FACEBOOK, TWITTER, INSTAGRAM.and will surely do a legal case on you for committing fraud against me, and for giving me such poor quality services despite the fact that I paid so much.
You better don't consider us customers stupid, and I shall give it in newpaper, that you cheat customers, you take such huge room tariffs in advance and give nothing in the form of services.

Don't consider me like those stupid customers whom you cheat and they don't react to it.My age is 48 years and I am going on business tours since last 20 years, I have stayed in rooms with tariff from Rs 2, 000 to Rs 4, 000 and have always received premium quality services.This was my worst experience as I did a horrendous mistake by booking a room for the first time from OYO Rooms.
I am sending you my bank account details, and if I don't receive refund of full amount within 2 days, you better watch it out, because I will not stay silent, even though I would have to spend more funds to get my complaint to the ears of public, I will not let others get fooled by you, so better don't think you would get away with this poor treatment to the customer.

Listen the video of exhaust fan, see the breakfast see the shower picture, is this what a customer expects to get after paying Rs 5, 100 per night tariff to you, I need quick response from your side, otherwise I know as a customer, I can even go to Consumer courts and your organisation's image shall get tarnished .

TARUN KUMAR SHAH
+91 [protected]
+91 [protected]
+91 [protected]