[Resolved]  Oyo Rooms — hygienic issue

Address:Pune, Maharashtra, 411057
Website:www.oyorooms.com

Booking ID- UJKP8612
oyo 9721 Hotel SR rooms, pune

I booked a hotel on 3rd of July to 5th of July in above mentioned hotel. I faced multiple issues in the hotel, tried to contact the concerned person from the oyo and these guys were not giving a damn about the issue.
Issue below:
1. No hot water.
2. towels are too dirty and stinky.
3. no food/tea order on time.
4. no parking facility.
5. worst part was they severed tap water to us and that took me and my dad to hospital. spoiled my entire trip. I am still not feeling well.

I want to take serious action against the company as they are just ignoring my complain and I want my full money back in my account.
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Aug 9, 2018
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jul 07, 2018
OYO Rooms Customer Care's response
Dear Danny,

Your concern is our priority and for the same our team will get in touch with you at the earliest and assist you.

Regards,
Team OYO
Verified Support
Jul 09, 2018
OYO Rooms Customer Care's response
Dear Danny,

We contacted you regarding this and shared the details. We again apologize for this and assure you we'll take care of your stay in the future. Let us know for any other assistance.

Regards,
Team OYO
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