[Resolved] Oyo Rooms — I am complaining about the manager behaviour

Uttam Tiwary

from Patna, Bihar

Address:

Patna, Bihar

Sir last night dated 20'oct18.. I searched hotel on oyo.. I found hotel "oyo 16075 aikyas 11in" kidwai puri patna... Attended told us to shift in hotel but after that discussion with manager he told us that you have to pay extra 100 because there is rise in hotel charges... Also behaviour was so rude he told us to vacant hotel... After that we have checked in in another hotel directly... I want to ask you that you're for best customer services... Is this behavior is helpful in your business... Kindly look into this matter.

Regards
Uttam tiwary

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Nov 22, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2018

OYO Rooms Customer Care's response Dear Guest,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Please share your booking ID and we'll look into the matter for you. Appreciate your patience and understanding in this regard.

Regards
Team OYO