Oyo Rooms — I booked a hotel room on 2 aug. 2022 for date 4 aug. 2022 through oyo app and thier was no showing of any bookings

Abhinav1407

from Vapi, Gujarat

Aug 5, 2022

Website:

Oyo rooms

I booked and oyo hotel room for 4 aug. 2022 through oyo app and paid the full amount through PAYTM and money got deducted but thier was no showing of any bookings in the app and later when i called the CUSTOMER care it showed that their is check in and check out done and i even not attend the hotel that fay as their was no showing of any bookings in the aap ..so i then call the hotel they said that yess you didn't arrived but as their was checkin done through app only so they needed to do check out and i want to inform you that i didn't even arrived at that hotel that day and i called CUSTOMER service 3-4 times they said be on the call we will let you know and jept the call ..i need only my refund amount of 1053 rs.. I booked the room through app eith nunber [protected] and my booking id was YNU99607 ..I only need my refund amount ### soon as possible ...oyo rooms

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OYO Rooms customer support has been notified about the posted complaint.

Aug 07, 2022

Updated by Abhinav1407 Not resolved no refund have been provided by the company and also no response by the customer care very poor accommodation by the company ...no refund and no response by the company and here they are saying resolved ...they are doing fraud by allowing check in to other without the person who booked and also not providing refund ...i only need my refund .. Oyo rooms