[Resolved]  Oyo Rooms — I paid double time, booking id: xieu 3074

Address:Hotel metro star, faiz road, subhash nagar, Central Delhi, Delhi

Yesterday i booked room in metro star hotel for my friend auob for five nights and i paid online booking id: xieu3074, and when my friend reached to hotel the reception told to my friend the booking id is not valid, then i called to oyo customer service and they told me the booking id is valid and my payment is done, and the customer service are putting me on waiting more than an hour and then disconnected the call my issue not yet resolved
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Oct 14, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Sep 13, 2019
OYO Rooms Customer Care's response
Hi, we are extremely sorry for the inconvenience caused. We are getting this checked. ~Joy
Verified Support
Sep 13, 2019
OYO Rooms Customer Care's response
Our team attended the concern diligently and the needful has been communicated. We again apologize for this and assure you we'll take care of your stay in the future. Let us know for any other assistance.
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