[Resolved] Oyo Rooms — incorrect and mismatch room details on what was said and provided
U
Umasinha
from Bengaluru, Karnataka
Address:
Mysore, Karnataka
Hi Uma, Your request is logged under Case ID 7528135. Reach out to OYO Guestline [protected]...
Team..while booking the room.i was said two queen beds with one single mattress would be provided and I was allotted with two twin size bed with extra mattress. I also received Meg's from oto stating my room munber is 310 though I checked in 105. I made several calls but no proper response from your side. Expect one call from u as I m really unhappy and frsutrated
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Aug 10, 2018
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2018
OYO Rooms Customer Care's response Our heartfelt apologies Uma, Our team will get in touch with you at the earliest and assist you.
Regards,
Team OYO
Verified Support
Jul 10, 2018
OYO Rooms Customer Care's response Dear Guest,
We contacted you regarding this and shared the details. We again apologise for the trouble and assure you we'll take care of your stay in the future. Let us know for any other assistance.
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