[Resolved]  Oyo Rooms — incorrect check out

Booking at 632 kalkaji mandir oyo for 9th-10th april 2018 by the name of khyati. I i checked in at 11:15am and checked out at 3:43pm but the app shows checked in even after 18 hours of check out and i am getting messages for breakfast experience on my phone. No confirmation of any check out. No text message or email as oyo usually does. Any illegal or incorrect activity may happen under my name.
Was this information helpful?
No (0)
Yes (0)
May 11, 2018
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Apr 10, 2018
OYO Rooms Customer Care's response
Dear Mona,

We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Please share your booking ID and we'll look into the matter for you. Appreciate your patience and understanding in this regard.

Regards
Team OYO
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6582
    Pending
    1005
    Resolved
    4541
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information