Booking at 632 kalkaji mandir oyo for 9th-10th april 2018 by the name of khyati. I i checked in at 11:15am and checked out at 3:43pm but the app shows checked in even after 18 hours of check out and i am getting messages for breakfast experience on my phone. No confirmation of any check out. No text message or email as oyo usually does. Any illegal or incorrect activity may happen under my name.
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May 11, 2018
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Apr 10, 2018
OYO Rooms Customer Care's response Dear Mona,
We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Rest assured, we'll investigate and solve the issue leading to this. Please share your booking ID and we'll look into the matter for you. Appreciate your patience and understanding in this regard.
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