[Resolved]  Oyo Rooms — invoice related to gst

I made a booking at oyo through their mobile app from 12th march to 5th april after i made the booking there is an option of adding gst details and corporate name so that i can get the gst invoice. After, checkout the invoice which i got was just a normal invoice without gst details which i have added. Now when i have raised an issue to them i got an email citing gst invoice will be provided by hotel please contact them. When i contacted hotel they clearly refused to provide any invoice citing that you made booking through oyo and not directly to hotel so all invoice will be provided by oyo and all payments you have made is to oyo and not directly to us. Oyo should provide me the gst invoice, if they cannot provide the gst invoice then why their is an option of adding my gst details in oyo app for what purpose it has been given not only this oyo also has an option of raising an issue about gst details, why that option is given if oyo cannot provide gst invoice. As per my understanding oyo is evading from providing me a gst invoice for reason better know to them only.
Please help me in getting the gst invoice from oyo its already been three days.
Booking id - ogrx7859
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May 11, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Apr 07, 2019
OYO Rooms Customer Care's response
Hi, thank you for sharing the needful details. Kindly give us some time to get it checked. ~Dk
Verified Support
Apr 07, 2019
OYO Rooms Customer Care's response
Our concern team tried calling but couldn't connect with you. Please share an alternate number to get in touch.

Regards
Team OYO
Verified Support
Apr 09, 2019
OYO Rooms Customer Care's response
As checked our team have connected with you in regards to your concern and provided you needful resolution. Let us know for any other assistance.~Dk
Verified Support
Apr 09, 2019
OYO Rooms Customer Care's response
Our concern team contacted you and the needful has been communicated.We assure you such instances will not take place in the near future.If, you need any further assistance please let us know.

Regards,
Team OYO
Complaint comments 

Comments

Same issue with me. Even i am also not getting actual invoice including my company gst number of booking ID FCKQ5312, LWEJ7256 & HUZV6523. All the amount i have paid from my pocket... i dont know how this fraud company are getting permission from goverment to run. Though i have registered my company gst no.before check in in oyo business but after check out, they are no giving bill. 50 times i called in customer care no.[protected], different peoples are picking and registering complaint number only but i am not getting my bills in any sense. It is impossible to to believe in online bookings and all. Find the attachments for reference.
Pamin chakravarty
[protected]

I have same issue. No GST invoice provided. My booking ID NOYP2593
OYO Rooms Customer Care's response, Jan 8, 2020
Verified Support
Hi, we regret the inconvenience caused to you. OYO Hotels & Homes aims to provide the best hotel booking experience to all its users. Thankyou for sharing your booking details, our concerned team will get in touch with you soon.

Regards,
Team OYO
OYO Rooms Customer Care's response, Jan 9, 2020
Verified Support
Hi, our team looked into this and communicated the needful. Please take this inconvenience as an exception and we assure you a hassle-free stay in future.

Regards,
Team OYO
I am also facing same issue now..i think i should register consumer complaint for the same.

Id booking ID: IVE44738

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