Hotel name - star hotel lotous (Oyo 7145)
1) it is the worst hotel of oyo which i have ever visited
2) following are the issue which i have faced with this with this oyo hotel
A) i checked in hotel at approx 12:30 pm, 19-oct-19
B) when i reached the room, the condition of bed is wrost and condition of room is also not as per oyo standard, regarding this i called the hotel staff.
C) the response i get from hotel staff is unexpectable, she is saying we can't do any thing reading you have to stay only in this room, no other room is available. If you have problem then look another hotel.
She didn't say any thing regarding rectification of problem.
D) so i also called oyo helpline no regarding this and talked in conterence with hotel staff and oyo member in that hotel staff said we rectify this problem.
E) now i am waiting for problem to be resolved, but no one came in room for rectification
F) so i talked to oyo helpline no for refund and check out at approx 2:20pm on 19-oct - 19from room
G) but now in oyo app it is still showing that i am in that hotel
F) regarding this i called hotel staff and oyo helpline no. Several time but i didn't get any solution
G) hotel staff said thar our tab in not with us right now, it is with our manager and he is party.
H) god knows when her manager came and do checked out procedure because it is 11:34am and in oyo aap it is still showing i am in hotel but i have alredy left hotel on 19-oct-19 at 2:20 pm
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