Submit a Complaint
Other
OYO Rooms

[Resolved]  Oyo Rooms — issue with booking

I have made a booking for oyo 546 flagship for 23rd aug to 25th aug, but the customer service agent changed the booking from 23rd aug to 24th aug, and i was not aware about this now the hotel ask us to leave the room on 24th aug i called oyo several time to resolve the issue but they didn't care. Please look in this and please contact me as soon as possible.
Was this information helpful?
No (0)
Yes (0)
Oct 5, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Aug 24, 2019
Updated by nadimzubairi Previous booking id GEOL1230 and new booking id DJEN2861.
Aug 24, 2019
Updated by nadimzubairi Hi Nadim, Your request is logged under Case ID 19649742. Reach out to OYO Guestline [protected].

I got the above message i called that number my called got transferred to complaint department but nobody responded and they have connect with other customer.
Aug 25, 2019
Updated by nadimzubairi Issue still not resolve, i hope someone from consumer department will look into this.
Verified Support
Sep 01, 2019
OYO Rooms Customer Care's response Hi, We worked on your concern raised and have sent you the needful resolution over mail. We again apologize for this and assure you we'll take care of your stay in the future. Let us know for any other assistance. ~Joy
Complaint comments 
2 Comments

Related OYO Rooms reviews

[Resolved]Oyo Rooms - Not adheringto committed Premium rooms[Resolved]Oyo Rooms - OYO and YATRA cheated me1[Resolved]Oyo Rooms - Hotel does not exist and no rooms available1[Resolved]Oyo Rooms Bangalore - Deficiency in services[Resolved]Oyo Rooms - Air and noise pollution due to generator sets and a/cs in residential area
View all 6582 OYO Rooms Reviews

Comments

Hi Nadim, Your request is logged under Case ID 19649742. Reach out to OYO Guestline [protected].

I got the above message i called that number my called got transferred to complaint department but nobody responded and they have connect with other customer.
Reply
I am not happy with the resolution i got, i already replied on that email which you have sent i didn't receive any reply. Hopefully my issue will be resolved asap. Call me on [protected] or [protected].
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6582
    Pending
    1005
    Resolved
    4541
    View all 6582 OYO Rooms reviews & complaints
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information