[Resolved] Oyo Rooms — Issue with the refund booking id

[Resolved] Oyo Rooms — Issue with the refund booking id - DH7K1354

A Anil Malapati Sep 18, 2021 Sep 19, 2021 This thread was updated on Sep 19, 2021

Hotel staff denied check-in as they are not accepting online payments, so we had paid the cash and created a new booking. we tried reaching customer care to refund the amount paid online for the booking. every time they disconnect the call after keeping it hold for some time and CC is not up to the mark on resolving the customer queries. Booking Id:- DH7K1354 Was this information helpful? No (0) Yes (0)
Oct 19, 2021 Complaint marked as Resolved the complaint is resolved.refund is issued OYO Rooms customer support has been notified about the posted complaint. Verified Support Sep 19, 2021 OYO Rooms Customer Care's response Hi, we are extremely sorry for the inconvenience caused. The concerned team will get in touch with you and resolve the issue at the earliest. ~Dia
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