[Resolved] Oyo Rooms — low tariff issue | |
From past few days i have been booking a room in delhi of date 3/08/2019 but as a talk to property manager he said that he won't allow check in due to low tarrif but why?. The offer that oyo give are just there to waste our time and make fun o[censored]s. I complained it to customer care and what they do.. They just hold hu for 15 to more minutes then there customer executive handle us again hold us for 20 n more minutes as they talk to property manager but they never talk to them. And call get disconnected... I did this several times.. Them after they shifted my booking to another saying that we guarantee u that it won't happen again.. But when i again contacted to manager of hotel he denied my booking by saying low tarrif.. Then i agin waste my time calling customer executives.. Then the told me that they have talked to manger and he agreed.. So i agin called manger he still denies me saying that oyo person called me but he never said about giving room. I wsted three days in playing game of booking and canceling.. Low terrif and customer care.. Was this information helpful? | |
Sep 30, 2019 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Aug 02, 2019 OYO Rooms Customer Care's response We are sorry. Please allow us time to get the same checked.~VD
Verified Support Aug 24, 2019 OYO Rooms Customer Care's response Our team attended the concern diligently and the needful has been communicated to you over mail. We assure you such instances will not take place again. Let us know for any other assistance. ~Avi
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Comments
Booked a room in Puducherry via Oyo the problem persists to low tariff issue and hotel manager asking us to call up the Oyo customer service.
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@riteshagar
@OYO4U
Worst customer support.
I haven't received my compensation amount as promised, 3 weeks over but no resolution
Booking No.: - KZAX9327