Oyo Rooms — misguided information

harshikasingh

from Gurgaon, Haryana

Address:

14/60 u block dlf phase 3 gurgaon, 2

When i shifted in oyo life i was told it was girls pg but after shifting came to knew it had boys living there so its misguiding by agent.
Now i want to vacant the place as this unexpected behavior is just not acceptable as being a girl should have been told about this and since it was hidden their motives are doubtful for future. Please refund my amount asap and my booking id is 19355.

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Comments

Umesh shukla44

I booked 1 room in hotel HILL QUEEN via OYO app with ID WMCL9340 from 26 june till 28 june. on 22nd june they sifted my booking to 3rd class hotal without informing me. only 3 days left, its almost impossible for me to arrange another booking for my family stay.

OYO Rooms Customer Care's response, Jul 17, 2019

Verified Support

We apologize for the inconvenience you had to face. Our team has sent an Email on the registered mail ID. Kindly acknowledge that. We assure you we'll take care of your future stays. Let us know for any other assistance. ~Nb

vlalwani001

from Gurgaon, Haryana

Dear Sir,

I have done my complete payment of himachal package but not received any update.i have not recevied my final voucher. i have tried to contact your office but not recevied proper update.please provide me my final vouchers . my contact no is :-[protected] ..vijay lalwani

OYO Rooms Customer Care's response, Jun 26, 2019

Verified Support

We always strive to deliver the best service to our customers and a sincere apology if you have not been satisfied with your experience. This isn't the experience we want for our guests. Kindly share the requisite details with us.