[Resolved]  Oyo Rooms — mismatch pricing with hotel owners resulting in denial of room & no refund

Address:

785622

This post is due to harrasment faced by one of my friend. He is new to oyo. Booked an hotel via oyo app paying in advance amounting 1498 for a day & after reaching d hotel receptionist said they got only 700 something & denied room. After calling cc nothing much happened, the receptionist said to cancel & to make rebooking. After that he didn't able make booking & also his app showed no nearby hotels available. But me & one of frnds oyo app was showing available rooms in nearby hotels. After that hotel manager denied to give him a room, no refund nothing. What type of service is this. He had to return back home at night risking his life. I attaching hotel info, booking id & your denial to give him refund. Kindly look at the matter. Your company's reputation is at stake. I[censored] can't make service good we will #boycottoyo
Hotel: oyo 48441 hotel randhoni residency.