[Resolved] Oyo Rooms — My refund is not initiated

[Resolved] Oyo Rooms — My refund is not initiated

K kavya pachori Jul 28, 2022 Jul 28, 2022 This thread was updated on Jul 28, 2022

I've books 2 rooms for 23 and 24 July in aravali suites gurugram but when we went there they denied checkin and told us that they are not accepting any booking through Oyo then I've called Oyo for like 15 - 16 times but everytime the do is cut the call and I'm really annoyed and when I did the booking someone khushboo assisted me so she did 2 seprate bookings but now it's been 5 days and I've only received the refund of one booking and i don't know what is wrong with Oyo literally the worst experience I will definitely not recommend booking from Oyo and i need my refund ASAP otherwise I will have to take some serious leagal action against it. +1 photos Was this information helpful? No (0) Yes (0)
Sep 7, 2022 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Jul 28, 2022 OYO Rooms Customer Care's response Hi, thank you for bringing this to our attention. We understand that nothing that we say can make up for this unpleasant experience. We have your details and we will make this right. ~Team Oyo Verified Support Jul 28, 2022 OYO Rooms Customer Care's response Hi Kavya, as checked, our concerned team has worked on your issue and provided the needful resolution over the email. Hope you acknowledge the same. We assure you for a hassle-free stay experience in the future. Let us know if you need any further assistance. ~Team OYO
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