[Resolved]  Oyo Rooms — need money back as the hotel service was denied

I would like to inform you that I am very very disappointed with the service you provide. When my guest reached at the house there was no representatives and no one to take up the formalities they had to wait for 2 hours and then the Owner of the house came in saying you can not avail the room and he has asked my guest to return back.

Now when I am calling to your representative seeking help they are putting my call on hold and then disconnecting.

How bad your services are. I need my money back.

This was my first booking with OYO and the experience you provided is really devastating . I would prefer never to take your services again.

hope you understand the pain area and take action accordingly.

Booking Id - QDBI1765
OYO Rooms Name - OYO Home 27826 Graceful Stay

Around 4:23pm I got a call from[protected] saying my Booking is cancelled as the property is damaged .

at same time after disconnecting my call I have received the email saying booking cancelled and no refund to be made - I DONT UNDERSTAND WHY IS THIS ? I HAVE NOT DONE THE CANCELLATION, YOU GUYS CANCELLED SAYING PROPERTY DAMAGED NOW NO REFUND WHY ???