[Resolved] Oyo Rooms — need refund for my booking system has taken my inputs wrongly
S
Sri Krishnan33
from Mumbai, Maharashtra
Dear sir,
My booking id : EZFR8135 was done 18/09/2019 by 1 am in morning for the date of 18/09/2019-19/092019 I thought that the 17 th date is already over and so we are booking on a correct date . but the system has taken 17/09/19 after 12 am it is already over. how can a system take it as 17/09/2019 .so I didn't check in that booking ID, so I created a new booking on 18 th September morning in the same hotel stayed there, I am genuine customer to oyo I have regularly booked rooms in oyo, considering that I am asking for a refund for my booking, kindly do the needful.
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Oct 25, 2019
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2019
OYO Rooms Customer Care's response Hi
We are sorry for the trouble caused. Please tell me more about the issue you have faced along with the proper booking details over DM so that we can assist you further.~Aish
Verified Support
Sep 23, 2019
OYO Rooms Customer Care's response As checked our team have connected with you in regards to your concern and provided you needful resolution. Let us know for any other assistance. ~Joy
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