[Resolved]  Oyo Rooms — no booking bt payment will be deducted

Dear dr. Deepmala, your oyo captain is looking forward to host you for confirmed booking cqvp3716at oyo 4679 hotel shantila inn. Awaiting you is a 100% oyo experience - from booking to check-out
Check-in: 14th feb, 12 pm onwards
Check-out: 15th feb till 11 am
No. Of rooms: 1 classic (2x) room
Number of guests: 3 adults
Hotel name: hotel shantila inn
Address: plot no. 47-51, johnstonganj, near railway station, allahabad

Map link: http://bit.ly/2r7KEPs
Hotel reception: [protected]
*t&c - every guest must carry an original govt. Issued address id proof (Pan cards not valid) with address not in the same city as the hotel.
We have received a payment of inr 2578 against booking id: cqvp3716 through payu
Payment made but no booking at hotel a/c to reception. I hv no refund for this
Was this information helpful?
No (0)
Yes (0)
Mar 20, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Feb 15, 2019
OYO Rooms Customer Care's response
Dear Guest, We are extremely sorry for the disappointing experience. Our relevant team will get this checked and assist you shortly.

Regards
Team OYO
Verified Support
Feb 16, 2019
OYO Rooms Customer Care's response
Dear Guest, Our concern team tried calling but couldn't connect with you. Also, we have sent you an email hope you'll acknowledge the same. Let us know if you need any further assistance.

Regards
Team OYO
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6582
    Pending
    1005
    Resolved
    4541
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information