[Resolved] Oyo Rooms — no check in allowed, no response and respect for guest

Anu Blossom

from Coimbatore, Tamil Nadu

Address:

Coimbatore, Tamil Nadu, 641019

On a afternoon day me and my friend booked oyo room in dheeran residency. It was very inside main road and we have almost got tired to get there. After that we provided our proof one has original and one was a license copy. They said we can't check in and they misbehaved. Stating we need to pay extra 500 for this proof. We didn't have money that time. So they said get out. We walked again for 2 mile and suffered a lot in that sunny noon without water and food. Really the people over dheeran residency must be punished for doing this to you. Such a cruel behaviour to guest who pay and also left out.

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Oct 27, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Sep 24, 2018

OYO Rooms Customer Care's response Dear Guest, We really apologize for the disappointing experience. No one should compromise with the same. Please share your booking ID details so that we can get this checked for you and assist you further.

Regards
Team OYO