[Resolved]  Oyo Rooms — no response even after complaint!

This is the second time i'm complaining. My booking id is tqwx7615. I was promised a refund of rs. 3484, for oyos failure to provide basic facilities for more than 10days. They mailed me 2 times asking for my account details and they haven't refunded my amount to me. My next step will be to file a civil and consumers complaint. Have some minimum responsibility towards a customer who booked 100+ rooms. Refund was promised on april 9. Not a rupee refunded.