[Resolved] OYO Rooms — no response even after complaint!

 
1 Review
India
 Pratheekh Chandra on May 24, 2019
This is the second time i'm complaining. My booking id is tqwx7615. I was promised a refund of rs. 3484, for oyos failure to provide basic facilities for more than 10days. They mailed me 2 times asking for my account details and they haven't refunded my amount to me. My next step will be to file a civil and consumers complaint. Have some minimum responsibility towards a customer who booked 100+ rooms. Refund was promised on april 9. Not a rupee refunded.

no response even after complaint!
no response even after complaint!
Complaint marked as Resolved May 31, 2019
Refund provided after 50days.

Complaint Status


[May 25, 2019] OYO Rooms customer support has been notified about the posted complaint.
Verified Support
OYO Rooms Customer Care's response, May 26, 2019
Dear Guest, We really apologize for the trouble caused to you. Our relevant team will connect with you shortly.

Regards
Team OYO
Verified Support
OYO Rooms Customer Care's response, May 26, 2019
Our concern team looked into the concern and the needful has been done from our side. we tried calling you but the attempt was unsuccessful. We have communicated by email, hope you acknowledge the same. let us know if you need any further assistance.

Regards
team OYO
Updated by Pratheekh Chandra, May 31, 2019
Thank you. Please be promt next time onwards. Received refund after 50days.
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    OYO Rooms - no response even after complaint!