[Resolved]  Oyo Rooms — no show case at oyo 22099 while the money was collected at counter by hotel.

Dear sir,
I have not found any action taken from your end so far. I have told you my incident of 28th and 29th dec 2018, where i booked oyo 22099 wastewood hotel. I had the following suffering:
1. They have cheated oyo by texting “no show” and collected booking money of 3000/- (Actually 2949/- for 2 classic room) at the time of check in. The manager - harsh bhawnani (Mob.[protected]) and one rajasthani person was present.
2. On that day we were not provided clean bedsheets and towels on repeated request.in fact i and my wife had to sleep without bedsheet. This is very poor hotel management.
3. On 29th we decided to extend the stay for one more day, we talked to harsh he told the same rate is applicable. Later on at 10.00 pm he changed it to 2499/- per room.
4. On that 29th again were not provided clean bedsheets and towels on repeated request.in fact i and my wife had to sleep without bedsheet for the 2nd day also. This is very poor hotel management.
5. Next day morning when we were checking out manager harsh started using bad words and abusive language.
6. He hold my luggage and did not allowed to load in my car as i insisted to pay agreed rate. I told him i will call oyo captain, he didn’t listen and tell me to call local police or pay first.
7. After 30 min, i had no choice considering my family presence but to pay 5000.0 (2000.0 extra then agreed).
My wife and 2 kids suffered a lot due to inconvenience caused and said behavior of manager harsh. If you ask me i will give them — 10.00 rating out of 10.
I recommend to remove them from oyo chain of hotels in udaipur. They are spoiling your name and business and are thugs and cheat.
Rest i leave it on you. I will not recommend any of my friend to travel and stay at oyo 22099. Happy new year 2019.
This is urgent reminder.
Regards,
Op gupta