[Resolved] OYO Rooms — non refund of booking amount for cancelled booking

 
2 Reviews
India
 Nilay781 on May 10, 2019
Hello, Greetings

I have booked the OYO hotel

Name- OYO 1123 Hotel Rock Regency

Booking No- AQFW6721

Advance Paid- 10000

Check in date- 15-1-19

Check out date- 17-1-19

Booking cancelled date[protected]

Name- OYO 1123 Hotel Rock Regency

Booking No- WCOB9083

Advance Paid- 60000

Check in date- 15-1-19

Check out date- 17-1-19

Booking cancelled date[protected]

Till date i have not received the refund of the cancelled booking, I do receive messages from OYO regarding cancelled booking, even though the OYO 1123 Hotel Rock Regency is refunding me payment,

This is highly unethical on their part, I strongly recommend OYO to intervene in this matter and solve the issue thats unresolved since 7 month.

Please find attachments of the bookings done.

Waiting for quick response.

Thank You.

non refund of booking amount for cancelled booking
non refund of booking amount for cancelled booking
Complaint marked as Resolved Jun 25, 2019

Complaint Status


[May 11, 2019] OYO Rooms customer support has been notified about the posted complaint.
Verified Support
OYO Rooms Customer Care's response, May 14, 2019
Sorry for the issue faced. We are getting this checked for you.

Regards
Team OYO
Verified Support
OYO Rooms Customer Care's response, May 23, 2019
As checked our team connected with you in regards to your concern and provided you needful resolution. Let us know for any other assistance.

Regards
Team OYO
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

looking forward to get it solved asap..

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    OYO Rooms - non refund of booking amount for cancelled booking